Privacy Policy

Primr, Inc. (“Company,” “we,” “us,” or “our”) is an AI-powered learning platform that lets educators, trainers, and content creators build rich, interactive courses (“Courses”) in minutes. Customers provide a topic, some content (e.g., PDF, slide deck, manual, handbook, SOP, curriculum, or ebook) (“Customer Content”), and any specific requirements (audience level, tone, or content areas to cover). Primr sends this information to one or more artificial intelligence/machine learning models (“Models”) that generate a complete editable structured Course, which include components (“Course Materials”) such as walkthroughs, quizzes, and flip cards. Individuals taking a Course (“Learners”) can view Courses and the Course Materials generated by the Service.

Primr is committed to protecting your privacy. Accordingly, Primr wrote this Privacy Policy to describe the kind of personal information Primr collects using the primr.me website (the “Site”) and Primr’s social media accounts, how it uses the collected personal information, and how it protects the personal information. Primr has social media accounts on LinkedIn. This policy appears on our Site and is referenced in our social media profiles.

1. Collection and Use of Personal Information in General.
   1. If you are a current or prospective customer, we may ask you to provide us with certain personal information that can be used to contact or identify you. Personal information may include, but is not limited to, your email address, name, title, employer name, phone numbers, postal address, website URL, and other contact information (“Business Contact Information”).
   2. We recognize that some of our customers are individuals who may be sole proprietors or individual professionals. Where these customers work from home, their Business Contact Information may also be their home addresses. If you work from home, by agreeing to this Privacy Policy, you consent to our collecting and using your home address as part of your Business Contact Information.
   3. We collect this Business Contact Information for the purpose of marketing and providing our Service and products, identifying and communicating with you, responding to your requests/inquiries, providing the Service, and improving our Service and products.
   4. In addition, we will collect personal information that you provide us including by in-person, telephone, videoconference, email, web form, text messaging, and social media communications.
   5. If you include personal information in the content you provide to the Service to create a Course, we will receive that personal information. Under the Terms of Service, you are stating that you have the right to share and transmit any personal information included in the content you provide the Service.
2. Analytics and Log Data. This section is being finalized with our counsel and will be published here once it is complete.
3. Cookies. This section is being finalized with our counsel and will be published here once it is complete.
4. Children’s Privacy. Our Service and products are intended for use by adults 18 years and older. We do not market or sell products or services to minors or knowingly collect personal information from children under age 13. If you believe that we have inadvertently gathered personal information about a minor, please write to us at: support@primr.me in order for us to delete it.
5. Notice to California Residents Regarding “Do Not Track” Settings. Under California law, online service providers must say in their privacy policies how they respond to “do not track” settings that users can set in their browser software. Currently, we do not currently take action in response to a “do not track” browser setting. We will revise this policy based on changes in technology or legal requirements.
6. Disclosures of Personal Information and Service Providers.
   1. If you include personal information in the content you provide to the Service to create a Course, the Course Materials generated by the Service may include that personal information. When we make the Course Materials available to Learners, any personal information included in the Course Materials will be disclosed to Learners.
   2. We may disclose or share your personal information with vendors or service providers that help us provide the Service or products to our customers, or that assist with support functions such as marketing, billing, payment card processing, and data analysis. We will require any such vendors or service providers to manage your personal information with privacy and security safeguards consistent with this Privacy Policy.
   3. From time to time, we may be required to respond to a subpoena, court order, search warrant, administrative or judicial process, requests by law enforcement agencies, or other requests that we must respond to under applicable law. We may disclose your personal information in response to any of these requirements. Also, we may disclose your personal information to preserve the security of our Site or social media accounts, resolve disputes, or to assess any possible wrongdoing.
7. Protecting the Security of Your Personal Information. We are committed to ensuring that your personal information is secure. In order to prevent unauthorized access or disclosure, we have put in place industry standard administrative, physical, and technical safeguards to secure the personal information we collect.
8. Retention of Personal Information. We will maintain personal information only as long as it is needed for the purposes described above, to perform the Terms of Service for Customers, to provide personal information within Course Materials to Learners for active Customers, to complete any applicable investigations, for the duration of any dispute resolution process, or to the extent required to meet preservation requirements under applicable law.
9. Links to Other Websites. Our Site may contain links to other websites of interest. However, once you have used these links to leave our Site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any personal information that you provide while visiting such sites and such sites are not governed by this policy. You should exercise caution and look at the privacy statement applicable to the website in question.
10. Your Privacy Choices. You may choose to restrict the collection or use of your personal information in the following ways:
    1. If you would like access to the personal information about you we may have in our possession, please contact us at: support@primr.me or the contact information below.
    2. You may also contact us at: support@primr.me or the contact information below to correct or update personal information about you in our possession. Please keep in mind that we may have a legal right or obligation to preserve personal information as it currently exists.
    3. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at: support@primr.me or using the contact information below.
    4. Any email communications from us contain instructions on opting out of further email communications, although we will still send you emails relating to the support, administration, and security of our Service or products.
11. Primr’s Contact Information and Privacy Complaints.
    1. Please direct all questions or complaints about our privacy practices to our privacy team at support@primr.me. You may also reach us by mail or courier at Primr, Inc. c/o William L. Bretschneider, 1 N. Market Street, Suite 200, San Jose, California 95113, Attention: Privacy Team.
    2. If you have a complaint, please provide information relevant to your complaint. Our privacy team will evaluate your complaint based on the information you provide and send you a response. We may need to ask you for additional information to evaluate your complaint. We will promptly investigate and respond to your communications about a complaint. You may have other rights under law and the right to contact the privacy regulator in your jurisdiction about your complaint.
12. Amendments to this Privacy Policy. We may change this Privacy Policy from time to time. We will make changes by posting a revised copy of this policy to our Site or, if we deem it necessary, by email notice to you. Your continued use of our Service, Site, or social media accounts after a revised version of this Privacy Policy appears on the Site or social media page will constitute your approval of the amended version.